Forest River, one of North America's most important RV manufacturers, produces travel trailers, destination trucks, and toy haulers. The Forest River product line includes many models and floor plans. It is ideal for anyone who loves the outdoors. This company is also known for their ability to make high-quality products at an affordable price.
Originally founded in 1996, Forest River is now owned by billionaire investor Warren Buffet. It is a Berkshire Hathaway affiliate, the world's largest investor conglomerate. The company manufactures utility trailers, trucks, trailers, boats, and pontoons in addition to recreational vehicles.
The company began with fifth wheels, travel caravans, and pop up tent campers. But it was only in 1998 that it began producing Class A Motorhomes. Dynamax Corporation was bought by the company. The new acquisition expanded its lineup to include luxury motorhomes. It introduced the Trifecta pontoon in 2016.
Forest River is a company that has earned a reputation as being an excellent value for your money. However many customers have complaints about their after-sales service. Several complaints cited issues with the company's build quality. They also complained about issues with the company's plumbing. The company was also accused in trademark infringement.
While the company claims to offer a one-year warranty, this is only valid for the original purchaser. You cannot transfer your warranty to a Forest River model if it was purchased at a Forest River dealership. This can be frustrating if you are trying to get service outside of the dealership.
In the past few decades, the company was involved in a few cases. A criminal deception case has been filed against the company. While the company's website has an A+ rating from the Better Business Bureau, there is no certification of the company's integrity from the BBB. Forest River actually has only received 250 complaints within the last three year, according to the BBB.
Forest River isn't the only RV manufacturer to receive awards. Thor, Heartland Keystone and Grand Design were all recognized for their outstanding customer service and products. Those manufacturers have all been rated with at least 3.5 stars, but no RV manufacturer has reached the 5.0 star mark.
While the build quality of Forest River RVs is average, they do have a wide selection of models, floor plans, and features. A few models also come with a 1-year warranty. This makes them an appealing choice for anyone looking to buy a new RV. These RVs are also extremely affordable.
Although many Forest River RV owners complain about after-sales service issues, it doesn't have to be that way. Your problems will likely be solved quickly and efficiently as long as you maintain good relationships with your local dealer. It's important to be aware of any possible maintenance or repair issues as soon as they occur.