Forest River RV is North America's largest manufacturer of travel trailers, destination caravans, and toy haulers. Their product line is great for anyone who has a passion to the outdoors. They are also well-known for producing high-quality, affordable products.
Forest River, which was established originally in 1996, is now owned billionaire Warren Buffet. It is a Berkshire Hathaway subsidiary. This conglomerate is the largest in investment. The company manufactures utility trailers, trucks, trailers, boats, and pontoons in addition to recreational vehicles.
The company's first models included fifth wheels, campers, travel trailers and pop-up tent campsers. It wasn't until 1998 however that the company started making Class A Motorhomes. Dynamax Corporation was acquired by the company in 2011. It expanded its product range to include luxury motorhomes with the new acquisition. It introduced the Trifecta pontoon in 2016.
Forest River has a strong reputation for being a great value for money. But many customers have complained about the poor after-sales service. Several complaints cited issues with the company's build quality. Many of the complaints cited issues with plumbing and other issues. The company was also accused of trademark infringement.
While the company claims they will provide a one-year warranty for all customers, this is only valid for the first purchaser. The warranty cannot be transferred to your home if the model was purchased from Forest River. This is a problem if you want to receive service outside the dealership.
The company has been involved with a few lawsuits over the years. The company has also been the subject of a criminal deception claim. The Better Business Bureau has given the company an A+ rating on its website, but the BBB has not certified the company as being honest. Forest River actually has only received 250 complaints within the last three year, according to the BBB.
Forest River isn’t only the RV manufacturer to be honored with an award. Thor, Heartland and Keystone were also honored for their exceptional products and customer service. They have all received at minimum 3.5 stars but none of the RV manufacturers have achieved the 5.0 stars mark.
Forest River RVs are average in build quality, but they offer a variety of models, floor plans and features. Forest River RVs come with a free 1-year warranty on some models, making them attractive choices for those looking for a new RV. These RVs come at an affordable price.
Although many Forest River RV owners complain about after-sales service issues, it doesn't have to be that way. If you establish good working relationships with your local dealer, your problems are likely to be addressed quickly and efficiently. It's important to be aware of any possible maintenance or repair issues as soon as they occur.